Last Updated: 29/10/2024

At MyKitchenStuff.Store, we strive to offer you a seamless and efficient shopping experience. This Shipping and Delivery Policy provides you with details about shipping times, delivery methods, and costs, so you know exactly what to expect when placing an order with us.

1. Order Processing

• Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
• Order Confirmation: You will receive an email confirmation once your order is successfully placed. If you do not receive a confirmation, please check your spam/junk folder or contact our support team.

2. Shipping Options and Delivery Times

We offer various shipping options to meet your needs:

• Standard Shipping: Delivery typically takes 5-7 business days from the date of dispatch.
• Expedited Shipping: For faster delivery, we offer an expedited option, which typically takes 2-4 business days.
• Express Shipping: Express delivery is available and usually takes 1-2 business days.

Please note that delivery times are estimates and may vary depending on your location and any unforeseen carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on the selected shipping method, delivery location, and the weight of the order. We occasionally offer free shipping promotions, which will be indicated on the website when available.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also track your order directly through our website by logging into your account and visiting the “Order History” page.

5. International Shipping

We currently offer international shipping to select countries. Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Delivery times for international orders may vary based on the destination country.

6. Delayed or Lost Orders

While we strive to ensure timely delivery, unforeseen circumstances like weather, postal delays, or high shipping volumes may occasionally result in delays. If your order is delayed beyond the estimated delivery time, please contact our support team at info@mykitchenstuff.store or call 571-733-7685, and we will assist you in locating your package.

7. Incorrect Shipping Information

Please double-check your shipping details at checkout. We are not responsible for orders that are lost or undelivered due to incorrect shipping information provided by the customer. If you notice an error in your shipping information after placing an order, please contact us immediately.

8. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact our support team within 48 hours of receiving your package. We may request photos of the damaged items or packaging to assist with the resolution process.

9. Contact Us

For any questions or concerns regarding shipping and delivery, feel free to reach out to our support team:

Email: info@mykitchenstuff.store
Phone: 571-733-7685

We appreciate your business and aim to provide the best shopping experience at MyKitchenStuff.Store!